Home Frequently Asked Questions
Frequently Asked Questions
Where are the main Festival venues? All venues and stages are located in the heart of Old Québec and in the Saint-Roch neighbourhood.

Consult the venue map

Consult Google map

Consult Google earth

How can I purchase the Festival badge and tickets for the Festival's shows?
The Hydro-Québec flashing badge for the 41st edition of the Québec City Summer Festival is available at the discount price of $20 from May 26 to June 13 or until all 60 000 pre-sale units are sold.

Afterwards, it will be sold for the regular price of $30. Badges can be purchased at any one of the 88 Alimentation Couche-Tard stores in the greater Québec City area. During the Festival, it will also be available at regular cost at the Hydro-Québec service counters located near the stages.

Youths under the age of 12 accompanied by an adult do not need a badge to take part in the Festival. The Festival badge enables festival-goers to attend all outdoor shows during the 11 days of the Festival, with a few exceptions.

Where can I find the Festival program? The Québec City Summer Festival’s program is available on all Festival sites and at Info-Bell stands. From the beginning of June, the program will be distributed at Metro grocery stores and Archambault music and media stores throughout Quebec, SAQ stores, Espace Bell stores in the greater Quebec City area, participating McDonald’s restaurants, and the 88 Couche-Tard convenience stores in the greater Quebec City area.

Where can I locate tourist information concerning the greater Québec City area?For detailed information, consult our tourism section or the Website operated by the Greater Québec Area Tourism and Convention Bureau.

In addition, we will be providing an information service at event venues for the duration of the Festival. Watch for the Info-Festival Bell information stands or call (418) 529-5200 or 1-888-992-5200.
 
Are there any Festival packages available that also feature accommodation?Yes. All packages include one night’s accommodation for 2 people, continental breakfast, plus Festival badges, of course. Book online at www.infofestival.com (under the “Plan Your Vacation” heading).

Do you provide services for mobility-impaired festival-goers?Yes. We offer a special reservation service for the mobility-impaired amongst our festival-goers interested in attending outdoor shows. Simply call 1-888-992-5200. Please note that the number of places is limited and that reservations can only be made the day of the show. Please note also that the Scène Place Metro, the Scène Bell and the Scène Molson Dry feature reserved seating sections.
For more information, consult our policy.

Where can I park close to Festival venues?Société Parc-Autos operates indoor and outdoor paid parking lots.

However, we suggest using public transport. Please consult the RTC Website to check on bus lines to Festival sites.

On this site, you’ll also find a section entitled “Parc-O-Bus,” which describes places where you can park your vehicle for free in order when using public transport services.

Are animals allowed at Festival venues?
Unfortunately, no, with the exception of guide dogs.

Are people allowed to bring chairs with them? Consult the “Program of events” section and check out the latest Festival news for the full details concerning our lawn chairs policy.

In the event of rain, will shows be cancelled?
No, except in the case of lightning storms, when safety is a concern. Unfortunately, no advance notice can be provided in the event of show cancellations.

Check out the latest Festival news
 
What should I do if I lose something while at the Festival?Call the Info-Festival Bell line at (418) 529-5200, and we will attempt to help you locate the item you have lost.

However, we are in no way responsible for any lost or stolen items.

Are people allowed to bring food and beverages into the Festival venues?
The following are prohibited at Festival venues: No, cans, alcoholic beverages or coolers are allowed.
  • glass containers;
  • cans;
  • alcoholic beverages;
  • coolers.
 
However, you can bring along water, juice and snacks in plastic containers in a packsack.

What procedures should be followed by an artist or agent interested in offering the Festival his/her services?
The Québec City Summer Festival’s programming team accepts applications to perform at the Festival between September 1 and March 1 for that year’s Festival edition, which always takes place in early July. We accept applications by regular mail and by email.
 
Regular mail: must contain one or more CDs or DVDs (official albums, demos, copies or videocassettes accepted) as well as all other relevant information such as a press kit or a short biography.
 
Email: must contain the exact address (with direct link to music clips - no attachments please) of the Website that presents the artist/agent along with all other relevant information (e.g., press kit or biography).

Please note that our programming team will contact only those artists who have been selected (or their agents). Our full contact information is:
 
QUÉBEC CITY SUMMER FESTIVAL
Mr. Jean Beauchesne
Programming Director
226, rue Saint-Joseph Est
Québec (QC) Canada G1K 3A9
 
Would you be interested in working with the Québec City Summer Festival team?Although the 2008 edition team is complete, you can apply to become a member at any time in the year, making sure to send us your resume by email to: infofestival@infofestival.com or by regular mail to:

QUÉBEC CITY SUMMER FESTIVAL
Human Resources
226, rue Saint-Joseph Est
Québec (QC) Canada G1K 3A9


Other questions, comments or suggestions concerning the Festival? Contact our Info-Festival Bell phone service at (418) 529-5200.

Email to: infofestival@infofestival.com.


Please note that the 42nd and 43rd Quebec City Summer Festival dates are from July 9 to 19, 2009 and from July 8 to 18, 2010.

We hope to see you there. Have a great festival!

Our Website can be consulted all year long to get the latest news and first-time announcements and to take part in our contests.